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Bibliotecas UMinho (Serviços de Documentação da Universidade do Minho)
A aplicação de um questionário sobre a qualidade do atendimento aos utilizadores das bibliotecas dos Serviços de Documentação da Universidade do Minho: dados de 2013
A aplicação de um questionário sobre a qualidade do atendimento aos utilizadores das bibliotecas dos Serviços de Documentação da Universidade do Minho: dados de 2013
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Serviços de Documentação, 2019, "A aplicação de um questionário sobre a qualidade do atendimento aos utilizadores das bibliotecas dos Serviços de Documentação da Universidade do Minho: dados de 2013", https://doi.org/10.34622/datarepositorium/2T9AQP, Repositório de Dados da Universidade do Minho, V1, UNF:6:0w6WgxNtbyNb3eQNEaAvyg== [fileUNF]
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Description
No período de 18 a 29 de novembro de 2013, os Serviços de Documentação da Universidade do Minho realizaram um inquérito por questionário aos utilizadores das suas bibliotecas: Biblioteca Geral da Universidade do Minho (U.M.) em Gualtar (BGUM), Biblioteca da U.M. em Guimarães (BPG), Biblioteca do Edifício dos Congregados (BEC) e Biblioteca da Escola de Ciências da Saúde (BECS). Dado que se pretendia avaliar a qualidade do atendimento, a aplicação do questionário foi feita por amostra aleatória nos balcões de atendimento das referidas bibliotecas. Após atos de atendimento, os funcionários dos respetivos balcões entregaram o questionário impresso aos utilizadores solicitando a sua colaboração. Foram utilizadas caixas para recolha dos questionários colocadas para o efeito em cada uma das referidas bibliotecas (BGUM, BPG, BEC e BECS). As respostas recolhidas foram registadas em Excel. (2013)
Subject Social Sciences
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Dados2013.tab
Tabular Data - 58 B - Oct 29, 2019 - 124 Downloads
1 Variables, 4 Observations - UNF:6:0w6WgxNtbyNb3eQNEaAvyg==
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